Training and Seminars
Good at cleaning? Certainly – with the right training. We make sure that people and machinery work together perfectly. In open seminars or individual training sessions.
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Service with a Plus.
Reliable, efficient cleaning with the best results – our quality promise for every cleaning system. A central part of this promise is the powerful MAFAC service. No matter where you operate your machine: We are on the move for you! We are available around the clock on the Help Line. Keep your machine up and running with proactive maintenance and inspections, spare parts kits, rebuilds and upgrades, and training.
Your plus for all services: personal advice and support from specialists with a sound technical background and a wealth of experience. Whether at our headquarters in Alpirsbach, Germany, at our subsidiary in France, or at our service partners around the world – everyone is familiar with our cleaning systems and technologies and will provide you with competent and comprehensive support. Throughout the entire lifecycle of your MAFAC systems.
Help Line: +49 7444 9509 23
24/7 at your Service.
MAFAC Help-Line. Every Day, any Time.
Fault management with MAFAC means: We are always there for you. And we do everything we can to get your cleaning system up and running again as quickly as possible. In the event of a malfunction, your contact person will start a targeted troubleshooting mission and coordinate all necessary activities – from the rapid dispatch of spare parts to the deployment of a service technician.
The good news is: Most problems can be solved over the phone. With your permission, we can also take a look at the control system of the machine, carry out a root cause analysis, and perform remote maintenance in real time.
Spare and wear Parts. Of course Originals.
Precisely fitting, with performance guarantee and one-year warranty: MAFAC original spare parts ensure optimum operation of your cleaning system. Spare and wear parts are available for many years and – thanks to our intelligently stocked warehouse –will reach you fast and reliably.
Orders received by 14:00 CET will be shipped the same day. You don't want to wait or operate your system outside of Germany? Then a spare and wear parts package is exactly what you need. Precisely tailored to your cleaning system, parts specification and machine run times.
Maintenance and Repair. Proactive.
Does your MAFAC system run on two or three shifts? Are your delivery schedules tight? If so, the consequences of a machine downtime can be all the more far reaching. With a customized service agreement for maintenance and repair, you can play it safe and keep unplanned downtime to a minimum.
The range of services includes, for example, machine checks at defined intervals, timely replacement of wearing parts, and software updates. Regardless if our service experts or your maintenance team are involved, maintenance costs and schedules can be planned and high machine availability is ensured in the long term.
Retrofit and Upgrade. For Tomorrow.
Forced to adapt your cleaning processes to master new industry specifications? Want to automate your parts cleaning for higher quantities, or make your system more energy efficient and sustainable? Our application engineering team analyzes the current state of your machine and implements retrofits and upgrades in a way that minimizes disruption to your processes.
Handling and logistics systems, upgrading to the latest generation of controls, modules for water treatment and bath maintenance, cycle time optimization, remote maintenance, process data storage, full thermal insulation, the MAFAC HEAT.X heat exchange module: just a few examples of the retrofits and upgrades we offer to make your cleaning system fit for the future.