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After-sales service

Fast and in line with your specific requirements

Also for our powerful service portfolio, we feel bound by our commitment to quality. Fast and reliable, we ensure premium availability of your machine. Our maintenance contracts, spare parts packages and retrofit kits are tailored to your individual needs. In this way, we continuously optimize the technology of our machines so that it exactly matches your requirements today and tomorrow while providing for optimum economic efficiency.

Contact MAFAC Service directly:

  • Service hotline
  • Ordering spares and accessories
  • Requesting service technicians for on-site work

Service hotline

Phone: +49 7444 9509-23
Fax: +49 7444 9509-969
E-Mail: service@mafac.de

Our accessories

Transfer systems Mobilo charging trolley
Drain pumps
Titration instruments
Heat exchange modules
Bath care modules

Service offer

  • Free 24/7 service hotline, all year round
  • Commissioning, in-process training at your premises, or Cleaner College courses in Alpirsbach
  • Experienced service technicians are available worldwide for maintenance, repair, and inspection
  • Our maintenance contracts which are tailored to your individual requirements guarantee maximum availability of your parts washers. The service comprises software updates.
  • Our application engineers have extensive knowledge of chemicals and filtration. They advise you which cleaning agents and filters to use. Obviously, you can purchase these operating materials from us.
  • Spare and ware parts are available ex warehouse. Order before 2 p.m. for dispatch on the same day. Our original spares are covered by one year's warranty.
  • Retrofits and refurbishment in respect of the interlinking of MAFAC machines, oil separators, control systems, or co-generation modules improve the ergonomics and efficiency on your shop floor.